每月月中除了大家引頸以待的roster外
還有CPP,即appraisal。
每個月的每班機都會被評核
仔細分成不同項目,每個細項的滿分為6
做得特別好/不好的話,Flight Purser還可能會留下written comment。
(我聽過有同事收到「建議返回training school」的comment......)
最後總結出一個百份比,說明了你在眾多同事中的排位。
說了這麼多,其實想說的是,那一次被抓standby,工作時感覺很差;
因為覺得自己被hardtime了,只好默默的站在一旁吃飯。
原來不是啊。原來阿哥是好人啊。
Thanks for your hardwork and contribution for this flight!! Although Auntie is a new member in the family, but she works extremely well, and gives a very warm and friendly service to her PAX. She is always willing to learn and not afraid of asking questions to improve herself!! Well done, keep it up!!
2014年6月10日 星期二
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